based on 3507 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the personal attention that the employees give to their customers.
In the past I have been wow'd with the expertise of the salespeople. That didn't happen.
I came in on a Friday afternoon for a sneaker fitting.
The young man who assisted me was very knowledgeable and quick to find the right shoes for my feet.
I was in and out in less than 30 minutes.
I would definitely recommend Fleet Feet to anyone needing help finding the right athletic shoe.
Vickie Toppings
The salesman was thorough and really worked to find the right sneaker for my feet and activities.
I was very impressed with my visit to the Fleet Shoe Store in Essex Jct Vt
They were very knowledgeable, patient with me and helpful with getting the
right pair of shoes for my feet and what my needs were.
I do not need to return these because they fit perfectly but I liked the fact that
I could if they did not fit me right, great option.
Regards First name removed
Knowledgeable staff, good selection of shoes and Super Feet. We wouldn’t go anywhere else for my high school cross country / track athlete’s running shoes.
Personal service and care about providing the proper shoe for the activity and customer. I keep coming back because of this.
The service is great. The staff are very knowledgeable and helpful. The products are of high quality
Best service
High quality shoes, the owners and staff are very friendly and helpful.
I was very impressed by your customer service and dedication to the customer. Thank you!!
Personal service. Friendly staff who know about running and feet.
Tim was very attentive, provided great recommendations, and was patient and friendly. We have shopped at Fleet Feet multiple times and always have a great experience.
Great knowledge and care of sale associates.
My husband and I have been very pleased with the shoes we have purchased (3) over the last few months. The expert service with the utmost patience and no rushing has meant a lot to us. We now have recommended your store to three other friends who have been equally pleased and satisfied . Our feet are very HAPPY and oh so COMFY!
Your sales associate was absolutely amazing! She was very knowledgeable and made the first experience memorable.
Great, top of the line products. The products I read reviews on, were the products in your store.
Your service was top-notch. The full foot evaluation and excellent service were above and beyond my expectations.
Great product line and many choices. The staff is always helpful and Friendly. I can count on a positive interaction at your Essex Jct store.
My feet have special needs and those needs were met at Fleet Feet! The customer service was fantastic! Even though there were other customers in the store, ample time was spent with me figuring out a solution. I did not feel rushed into any decision.
Service is very good - attentive, focused on the customer, not on profit. Shoe selection is very good.
Convenient and knowledgeable,professional service good
A totally awesome experience, resulting in a beautiful well-fitting new pair of shoes. A wonderful experience. Totally devoted to their customer.
Love the service. Macy was awesome!!!
Personalized fittings
The knowledgeable and personalized service is wonderful!
There was a great deal of thought, expertise and time that went into finding a sneaker for me.
Service was awesome and very knowledgeable and i love my new sneakers thank you Jeff!
It is nice a shop where people care that you are happy with your purchases and truly want you to come back.
Personalized knowledgeable service
I’m very satisfied with the time that the sales associate spent with me for a proper fitting of sneakers with all my little quirks!!