ServiceMaster
3839 Forest Hill Irene Road
Memphis
TN 38125
United States

Customer Testimonials

Report a concern   February 23, 2018 — Rated 10 out of 10 by R.R. ServiceMaster

Servce was prompt

Report a concern   February 23, 2018 — Rated 10 out of 10 by R.H. ServiceMaster

Team was great - very professional.

Report a concern   February 23, 2018 — Rated 10 out of 10 by E.E. ServiceMaster

Prompt and courteous service, attention to detail.

Report a concern   February 23, 2018 — Rated 10 out of 10 by W.J.K. ServiceMaster

Excellent service.
Excellent 3 member Team.
My wife and I are very happy with the results.
Thank you.

Report a concern   February 23, 2018 — Rated 10 out of 10 by S.S. ServiceMaster

very good professional

Report a concern   February 23, 2018 — Rated 10 out of 10 by M.F. ServiceMaster

The job was done!

Report a concern   February 23, 2018 — Rated 10 out of 10 by C.M. ServiceMaster

Servicemaster cleaned my lettermen jacket, and the results were unbeliveable!! The jacket was in terrible shape, it had been stored in a non-climated controlled attic that had a leaking roof for 20 years. The jacket was covered in urnine and mold, it smelled horrilbe, was extremely stained, and it should have been thrown away. BUT, after Servicemaster cleaned it, it was like brand new! The odor was gone, the stains were gone and it was wearable again. A big thanks for a job well done!

Report a concern   February 23, 2018 — Rated 10 out of 10 by W.H. ServiceMaster

On Jan 5, 2018, the Memphis/Shelby County Area was in a frozen/burst water line crisis. Hundreds of people had damage & No water.

When our pipes burst, I called Two Companies. Service Master and ServPro. SERVICE MASTER was the only one that responded. To this day, 2/23/18, I have not heard back from ServPro

I received update calls from Service Master almost everyday!!!! To check on us and to let us know that we had not been forgotten. And that we would be taken care of as soon as possible.
I cannot tell you how much I appreciated that. I have never had a Company of any kind do that.
Everyone that I dealt with, on the phone or the staff that came out, could not have been more kind.
As far as I'm concerned, Service Master has set the Standard on how Good Customer Service should be done.
THANK YOU SERVICE MASTER ! I will never use anyone else again.

Bill Last name removed
Arlington, TN

Report a concern   February 23, 2018 — Rated 10 out of 10 by L.B. ServiceMaster

The workers were polite and took great care to make sure everything was kept clean after their work. Wayne and Scott were great to work with. They kept me informed in every step of the remodeling process. I would highly recommend them again.

Report a concern   February 23, 2018 — Rated 10 out of 10 by J.D.W.S.P. ServiceMaster

The restoration was done very well. All the people knew their job.I was pleased.

Report a concern   February 23, 2018 — Rated 9 out of 10 by S.M.P. ServiceMaster

Quick response time.

Report a concern   February 23, 2018 — Rated 10 out of 10 by M.L. ServiceMaster

Recently we experienced ice dams and needed help cleaning up and drying things out. The guys at the Erie, PA Service Master were very prompt and helpful. First name removed specifically was our "go to" guy and he always tried to answer our questions and helped move the process along. Thanks Service Master for cleaning up our mess!

Report a concern   February 23, 2018 — Rated 10 out of 10 by K.G. ServiceMaster

Quick and thorough service.

Report a concern   February 22, 2018 — Rated 10 out of 10 by A.K. ServiceMaster

Prompt, pleasant service.
Did not overcharge!
Did a good job.

Report a concern   February 22, 2018 — Rated 10 out of 10 by R.S. ServiceMaster

Fast and efficient with the utmost care of owners property

Report a concern   February 22, 2018 — Rated 10 out of 10 by L.P.K. ServiceMaster

Always communicating with you so you know the progress. Nice people.

Report a concern   February 22, 2018 — Rated 10 out of 10 by A.S. ServiceMaster

I had bought my house only 2 weeks prior to calling them to clean up backed up sewer throughout my basement. They have done a GREAT job at working with me at a time of crisis.

Report a concern   February 22, 2018 — Rated 10 out of 10 by C.W. ServiceMaster

Recently, our sump pump went out causing our basement to fill with up to three inches of water. We were out of state when the problem was identified. We immediately called Servicemaster by Monroe to have their team dispatched to our home within hours. Their claim representative,Christi, took all of our information and discussed the next steps with me. We coordinated contacts to let them in our home to begin eliminating the water, remove furniture as needed, and prepare the room for drying out. They kept in contact with me throughout the process as they monitored their progress providing us with updates until we arrived home two days later. Jason and Jordan answer our questions with expertise, then guided us to the next steps to restore our basement. The staff was very professional, efficient, and kind as we worked through a situation that required immediate attention to minimize our loss.

Report a concern   February 22, 2018 — Rated 10 out of 10 by L.Y. ServiceMaster

Every person that stepped through my door was friendly and helpful. They were very thorough in getting my basement cleaned out and dried, and patient with helping me understand what they were doing and why. They made an overwhelming event more manageable for me and I am grateful!

Report a concern   February 22, 2018 — Rated 10 out of 10 by E.B. ServiceMaster

Fantastic Experience.

Report a concern   February 22, 2018 — Rated 10 out of 10 by G.L. ServiceMaster

Fast in an out! Under cost and fast to correct the bill.

Report a concern   February 22, 2018 — Rated 10 out of 10 by N.D. ServiceMaster

Very professional staff, friendly, I felt comfortable with them in my home, they answered my questions and got the job done fast. The situation (being a minor disaster) wasn't happy, and Service Master staff made it as happy as it could be under the circumstances. I really appreciate that. Thank you.

Report a concern   February 22, 2018 — Rated 10 out of 10 by D.D. ServiceMaster

I would recommend service master. They were very professional and answered all questions asked and responded in a very timely manner.

Report a concern   February 22, 2018 — Rated 10 out of 10 by A.O. ServiceMaster

Very comp. and well informend regarding their job assinments. Keep the customer well informend as to the progess of the job. Did a great job at letting us know when they would arrive each day. The tech.'s worked very good together.

Report a concern   February 22, 2018 — Rated 10 out of 10 by Te Anna Morgan ServiceMaster

ServiceMaster of Tillsonburg was incredibly easy to deal with. They responded to my flood quickly and did a great job getting everything dry and repaired. The women working in the office were very friendly and polite and made everything as hassle free as possible.

Report a concern   February 22, 2018 — Rated 10 out of 10 by V.S. ServiceMaster

They got the job done and we're here when they said they would be .

Report a concern   February 22, 2018 — Rated 10 out of 10 by T.B. ServiceMaster

Very prompt with their scheduling and we received very quality work from them.

Report a concern   February 22, 2018 — Rated 9 out of 10 by L.V. ServiceMaster

Work still in progress

Report a concern   February 22, 2018 — Rated 10 out of 10 by D.B. ServiceMaster

The team from Somerset Service Master were wonderful. The water was backing up in my basement and from the time I spoke to a representative, within an hour a team was at my house to start the clean up. I can't said enough about how they treated me, took care of my damaged items and made me feel better about all the damage in my basement. Very caring people.

Report a concern   February 22, 2018 — Rated 9 out of 10 by K.M.G. ServiceMaster

All went well!


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