10410 Park Road, Suite 200
NC 28210
United States

Customer Testimonials

Report a concern   February 15, 2018 — Rated 10 out of 10 by J.F. JP/Charlotte

Consistently done well

Report a concern   February 13, 2018 — Rated 9 out of 10 by D.G. JP/Charlotte

Jan Pro is always very professional

Report a concern   February 9, 2018 — Rated 10 out of 10 by J.A. JP/Charlotte

The crew is attentive to our needs

Report a concern   February 7, 2018 — Rated 10 out of 10 by C.J. JP/Charlotte

Attention to detail in initial conversations and visits confirms expectations.

Report a concern   February 6, 2018 — Rated 10 out of 10 by Y.O. JP/Charlotte

They listen to our concern and feed back and deliver their promises.

Report a concern   January 31, 2018 — Rated 10 out of 10 by K.S. JP/Charlotte

We are new with Jan Pro so far things have been great

Report a concern   January 30, 2018 — Rated 9 out of 10 by S.L. JP/Charlotte

I like the business model of owner operator

Report a concern   January 19, 2018 — Rated 10 out of 10 by J.G. JP/Charlotte

Memorial Presbyterian Church is truly enjoying the services of Mrs. Barbara Bell as our custodian. She is always on time, available for any task and extremely dependable. I must say I was very impressed that she volunteered and carried through, working through the holidays. As well as volunteering to work during the recent inclement weather. I truly hope she stays with Memorial for a long time.

Report a concern   January 18, 2018 — Rated 10 out of 10 by A.C. JP/Charlotte

When I walk in the office on Monday morning I can tell the office has been cleaned.

Report a concern   January 18, 2018 — Rated 9 out of 10 by R.S. JP/Charlotte

Very convenient and well done. I can immediately tell then Jan-Pro has visited. I am very happy with their service.

Report a concern   January 18, 2018 — Rated 9 out of 10 by D.E. JP/Charlotte

Our crew does excellent work and are highly reliable. We could not be more satisfied!

Report a concern   January 17, 2018 — Rated 10 out of 10 by P.W. JP/Charlotte

Jan-Pro is thorough and dependable. Their customer service is exceptional.

Report a concern   January 17, 2018 — Rated 10 out of 10 by H.B. JP/Charlotte

Consistent, week in and week out. Thorough and detailed. Issues are none existent. Extremely glad that they are helping us.

Report a concern   January 4, 2018 — Rated 10 out of 10 by S.W. JP/Charlotte

Always prompt, very courteous and friendly. Efficient, does not waste time. Office always clean when she is finished. Very pleased with service.

Report a concern   January 4, 2018 — Rated 10 out of 10 by J.H. JP/Charlotte

Reliable and stay in touch with us and our needs.

Report a concern   January 4, 2018 — Rated 10 out of 10 by E.W. JP/Charlotte

I like the customer service. I feel comfortable asking for what I need.

Report a concern   January 4, 2018 — Rated 10 out of 10 by A.R. JP/Charlotte

Very consistent and thorough cleaning.

Report a concern   January 4, 2018 — Rated 10 out of 10 by L.K. JP/Charlotte

Reliable and quality work.

Report a concern   January 3, 2018 — Rated 10 out of 10 by T.C. JP/Charlotte

The cleaning crew is very professional and polite, they do a great job cleaning our office. I like that they ask for feedback and the prices are fair.

Report a concern   December 21, 2017 — Rated 10 out of 10 by K.S. JP/Charlotte

Good communication. Very reliable service.

Report a concern   December 19, 2017 — Rated 10 out of 10 by T.I. JP/Charlotte

We have bone business with Jan-pro for many years. They seem to be fair and reasonable and follow up on the quality of services provided We like our service rep as he seems to take pride in his work, is very responsive and honest.

I think there is one thing they could add. I suggest Instead of asking the customer to critique their contractor's work. They should come and do it. Why wait until a client comes up with an issue before addressing it? Come out 3 times a year, walk through and look to see where you think there could be improvement. No need to tell the client, just provide feed back to your people and fix it without the client ever being made aware.

I have no complaints and will continue with them for many more years to come and would recommend them.

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.A. JP/Charlotte

Being on time!
the lady know what she is doing.
very nice team to work with.

Report a concern   December 6, 2017 — Rated 10 out of 10 by J.V. JP/Charlotte

Great service. So dependable and excellent cleaning. If you want to call on Dr. Blake's office at Eastover Medical Park, they could REALLY use your service! I didn't mention this to the doctor...

Report a concern   December 5, 2017 — Rated 10 out of 10 by T.H. JP/Charlotte

Outstanding personnel and service!

Report a concern   December 4, 2017 — Rated 10 out of 10 by J.J. JP/Charlotte

I like that I know who is cleaning the office. If there is an issue or anything comes up, I can call or send an email and he is quick to respond.

Report a concern   November 30, 2017 — Rated 10 out of 10 by M.B. JP/Charlotte

Good people, nice service, always willing to honor our special requests.

Report a concern   November 30, 2017 — Rated 10 out of 10 by F.C.J. JP/Charlotte


Report a concern   November 30, 2017 — Rated 10 out of 10 by H.R. JP/Charlotte

Although our first cleaning crew wasn't up to par, the company worked with us and found us a crew that was thorough and flexible. We are very pleased.

Report a concern   November 30, 2017 — Rated 9 out of 10 by S.B. JP/Charlotte

always on time and quick and efficient

Report a concern   November 30, 2017 — Rated 10 out of 10 by B.C. JP/Charlotte

Dependable, reliable service that we can count on!

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