JP/Charlotte
10410 Park Road, Suite 200
Charlotte
NC 28210
United States

Customer Testimonials

Report a concern   June 14, 2018 — Rated 10 out of 10 by J.J. JP/Charlotte
What do you like about our products and services?

Great communication.

Report a concern   June 13, 2018 — Rated 10 out of 10 by S. JP/Charlotte
What do you like about our products and services?

always done properly.

Report a concern   June 13, 2018 — Rated 10 out of 10 by Heather Morrow JP/Charlotte
What do you like about our products and services?

We are very satisfied. Our franchise owner does a great job!!! Always responsive if there is a problem.

Report a concern   June 13, 2018 — Rated 10 out of 10 by B. JP/Charlotte
What do you like about our products and services?

The cleaning team is great. Very friendly and they do an awesome job. We're very happy that we switched to JanPro.

Report a concern   June 13, 2018 — Rated 9 out of 10 by M.M. JP/Charlotte
What do you like about our products and services?

I like how it is so clean at the office. No dust, no scent.

Report a concern   June 13, 2018 — Rated 9 out of 10 by Kimo Gray JP/Charlotte
What do you like about our products and services?

Charlotte is very personable, and has the best attitude in the Industry! It is refreshing to see a Vendor go above and beyond the scope of duties.

Report a concern   June 13, 2018 — Rated 10 out of 10 by L.L. JP/Charlotte
What do you like about our products and services?

The fact that they come after hours often middle of the night. We do need them to dust the bookshelves and desktop surfaces. I know they do not use furniture polish but was told would use feather duster.
when finished vacuuming , replace chairs under the tables/desks versus leaving strewn about the room haphazardly.'
Break down the boxes flat before throwing into the dumpster. we try to do as if put lot of square boxes in it quickly fills up our dumpster and all the trash will then not fit

Report a concern   June 13, 2018 — Rated 10 out of 10 by D.M. JP/Charlotte
What do you like about our products and services?

Everything! Your team is always willing to do whatever it takes to get the job done.

Report a concern   June 13, 2018 — Rated 10 out of 10 by Betty Haddox JP/Charlotte
What do you like about our products and services?

Staff is friendly and communicates very well with us.

Report a concern   June 13, 2018 — Rated 9 out of 10 by B.F. JP/Charlotte
What do you like about our products and services?

He does very thorough cleaning.

Report a concern   June 13, 2018 — Rated 10 out of 10 by S.C. JP/Charlotte
What do you like about our products and services?

Our project was done quickly, professionally, and within budget. Excellent job.

Report a concern   June 13, 2018 — Rated 10 out of 10 by M.B. JP/Charlotte
What do you like about our products and services?

Very thorough and dependable

Report a concern   June 13, 2018 — Rated 10 out of 10 by N.S. JP/Charlotte
What do you like about our products and services?

Very reliable. Friendly.

Report a concern   June 12, 2018 — Rated 10 out of 10 by Carol Jetzer / Thomas Jetzer JP/Charlotte
What do you like about our products and services?

Non chemical
Having the same cleaners always

Report a concern   June 12, 2018 — Rated 10 out of 10 by Bonnie Ross JP/Charlotte
What do you like about our products and services?

Jan Pro’s services are excellent. They attend to every detail and treat our school like home. The staff is friendly and courteous and a pleasure to do business with. We feel fortunate to have found Jan Pro.

Report a concern   June 12, 2018 — Rated 10 out of 10 by S.S. JP/Charlotte
What do you like about our products and services?

Attentive service from the office; high quality work from the cleaners.

Report a concern   June 12, 2018 — Rated 10 out of 10 by A.B. JP/Charlotte
What do you like about our products and services?

You are responsive to our concerns and follow up in a professional manner.

Report a concern   June 12, 2018 — Rated 9 out of 10 by J.M. JP/Charlotte
What do you like about our products and services?

The communication from our cleaner, Jesus, is wonderful. The customer service in the main office is great as well.

Report a concern   June 12, 2018 — Rated 10 out of 10 by L.B. JP/Charlotte
What do you like about our products and services?

Felipe and his team are a huge asset to our campus

Report a concern   June 12, 2018 — Rated 9 out of 10 by K.M. JP/Charlotte
What do you like about our products and services?

We have been happy with the quality of the service, there has just been some confusion due to the language barrier. However, that has been a minor issue.

Report a concern   June 12, 2018 — Rated 10 out of 10 by Sarah Henrici JP/Charlotte
What do you like about our products and services?

Friendly, reliable service!

Report a concern   May 15, 2018 — Rated 10 out of 10 by M.B. JP/Charlotte
What do you like about our products and services?

New to our company currently. Still in the “honeymoon” phase. We have not had major issues in the week or so since they started. Issues that we have had have been fixed promptly.

Report a concern   May 15, 2018 — Rated 10 out of 10 by Terry Walker JP/Charlotte
What do you like about our products and services?

I was very impressed with the professionalism they showed from the very beginning. They did the best job of cleaning our facility that some of the employees were afraid to walk on the floors in fear of damaging them.

Report a concern   May 9, 2018 — Rated 10 out of 10 by Carole Webb JP/Charlotte
What do you like about our products and services?

Great people and always eager to make any adjustments when requested.

Report a concern   May 9, 2018 — Rated 9 out of 10 by Donna Gordon JP/Charlotte
What do you like about our products and services?

friendly and reliable. I have not had any real problem from my service

Report a concern   May 2, 2018 — Rated 9 out of 10 by S.L. JP/Charlotte
What do you like about our products and services?

Consistency

Report a concern   April 30, 2018 — Rated 10 out of 10 by Moriah Matta JP/Charlotte
What do you like about our products and services?

We have loved working with Jan-Pro! It's been about a month and we haven't had any problems at all everything look amazing when we come in Monday morning

Report a concern   April 25, 2018 — Rated 10 out of 10 by K.T. JP/Charlotte
What do you like about our products and services?

Very Thorough.. and professional!

Report a concern   April 25, 2018 — Rated 10 out of 10 by Ryan Stauffer JP/Charlotte
What do you like about our products and services?

Convenient and affordable. I have had no problems with JanPro! I can always tell when they were here the night before.

Report a concern   April 23, 2018 — Rated 10 out of 10 by Deborah Edwards JP/Charlotte
What do you like about our products and services?

Our team is very thorough and really cares about doing an excellent job. They are very pleasant, knowledgeable and professional. Their management follows up on a regular basis to ask if we are satisfied. We are very impressed.


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