Furniture Medic by Steve & Corinne Healy
13302 Hyde Park
Huntsville
AL 35803-4015
United States
  • Phone: (256) 882-9298

Average rating: 9.9 out of 10 based on 446 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2015 — Rated 9 out of 10 by Buddy & June Guynes Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quick, excellent repair and very good at what they do.

Report a concern   December 14, 2015 — Rated 10 out of 10 by T.W. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quick and thorough service.

Report a concern   December 12, 2015 — Rated 9 out of 10 by Brian Trach Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Extra care to ensure proper repair

Report a concern   November 23, 2015 — Rated 6 out of 10 by J.H. Furniture Medic by Steve & Corinne Healy
How did we disappoint you and what can we do to make things right?

Thank you for repairing the bed. It works and looks great now. We were expecting the bed to be repaired that day as that is what we were told on the phone. The gentleman stated that due to some part he would have to take the bed footboard with him. He asked , Is this your main bed before telling us he was not going to fix it that day. We now refer to him as the trick question gentleman. We said no and he took the bed saying it would be two weeks before it was returned. He was in and out so quick we felt kind of tricked. We looked at the calendar and said well it will be OK because we have no choice. The question he asked should have been do you use the bed. We would have said yes it is the only second bed in the house. After two weeks I called asked about our bed, I was told he could not deliver until another week passed. So, we were without the bed for three weeks. We were sure glad to see that footboard come
back into our house. We were also charged 25.00 out of the range quoted. We were told between 150.00 and 175.00 for the repair. We were charged 200.00. What do you do? Just what we did. Pay and be thankful our footboard was returned with what appears to be an excellent repair.

Response from Furniture Medic by Steve & Corinne Healy:

We are sorry that this customer was not completely satisfied with our service. The customer spoke with Corinne when booking the appointment. Corinne probably said something like "We attempt to do the repairs on-site"; however, upon viewing the damage, I noticed that a large chunk of the footboard post was missing. This prevented me from doing an on-site repair. I explained this to the customer. I always state that shop repairs will take 2-3 weeks. I returned the footboard in 23 days. If it was their primary bed I would have tried to get it back sooner. The price I quoted on the service agreement was $175-200.00 and the customer initialed next to the price and I left the customer a copy of the service agreement. I do this so that there is no disagreement upon delivery. Other than the damage noted, I also found that one of the posts was loose. This is why I charged the higher fee. It is hard to read customer's minds if they don't speak up. In the future I will try to be more precise and will pay attention to my communication skills. I will reach out to the customer and see if there is anything I can do to make them happy.

Report a concern   November 10, 2015 — Rated 10 out of 10 by C.W. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Expectations and communication on the repair were very well done.

Report a concern   October 11, 2015 — Rated 10 out of 10 by C.K. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

I love the fact that you come to my home and fix the furniture and it looks great when you are done. You are dependable and reliable.

Report a concern   October 9, 2015 — Rated 10 out of 10 by F.C. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

I was very impressed with the quality of service.

Report a concern   October 5, 2015 — Rated 10 out of 10 by R.B.W. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quality of work

Report a concern   September 26, 2015 — Rated 10 out of 10 by Margaret Anne Crumlish Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Wonderful attention to detail, beautiful work, and always a joy to see how they can repurpose our old treasures!
Margaret-Anne Crumlish

Report a concern   September 25, 2015 — Rated 10 out of 10 by Vic & Eva Thompson Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Great craftsmanship. Prompt. Fair price

Report a concern   September 15, 2015 — Rated 10 out of 10 by L.W. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

It was a pleasure to have Steve Healy in our home. He was most efficient and very neat in performing the work. We have used Furniture Medic twice so it is obvious we have been very satisfied. Even before using him the second time, I had already recommended him to a friend.

Report a concern   September 8, 2015 — Rated 10 out of 10 by L.S. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

The pickup and delivery is most helpful! Reasonable prices and great communication. Pleasure to work with Furniture Medic.

Report a concern   August 15, 2015 — Rated 10 out of 10 by L.K. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Repairs were made beautifully and much sooner than expected

Report a concern   July 29, 2015 — Rated 10 out of 10 by Lela Gooding Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

The repairs seem to have been well done, thank you. Steve also undertook to fix some metal chairs although he explained that FM works with wood furniture, and they were well done, too. In addition, service was prompt and professional: he arrived at the set time both for pick-up and delivery, was very courteous, identified what needed to be done, and did all that he promised. We appreciate you. Earl and Lela Gooding

Report a concern   July 27, 2015 — Rated 10 out of 10 by Elizabeth Fleming Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

The Furniture Medic was prompt in setting up the repair work and on time returning the repair work. We are very pleased with the work on our son's antique rope bed. This is the bed that his father slept in as a child and is the bed that our son will grow up in. As an antique, with lots of wear, I feel better knowing that it has been properly looked over!

Report a concern   July 26, 2015 — Rated 10 out of 10 by Nancy Law Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

You were prompt in responding to my call. My table was fixed nicely in a timely way and for a reasonable price. What more could I ask for?

Report a concern   July 20, 2015 — Rated 10 out of 10 by A.D.S. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Prompt, reasonable price, and friendly. I would absolutely use this service again.

Report a concern   July 16, 2015 — Rated 10 out of 10 by Steve Bruce Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quick, efficient and reasonably priced.

Report a concern   July 15, 2015 — Rated 9 out of 10 by G.R.W. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

response, does what he promises & the work was excellent!

Report a concern   July 13, 2015 — Rated 10 out of 10 by S.C. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

professional, timely responses.

Report a concern   June 30, 2015 — Rated 10 out of 10 by Kirk & Carole Wiles Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Very courteous. Stuck to timetable they committed to. End result was excellent repair/restoration work completed on schedule at price quoted . . . and a happy customer. happy customer

Report a concern   June 29, 2015 — Rated 10 out of 10 by Kathryn Fain Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Furniture Medic did a wonderful job with my grandfather's antique office chair. I can hardly tell that the seat was ever broken. The replacement pieces to the base also match well in shape and color. I cannot distinguish them from the original pieces. Thank you Steve and Corinne!

Report a concern   June 27, 2015 — Rated 10 out of 10 by Kay Engelhardt Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

I had an immediate response to my call for help with Steve arriving to assess what needed to be done, explaining what exactly he would do, what it would cost, when he would do it. He left with both doors. Corinne called to set up his return time which was exactly when he said he would be there.


The work done by Steve maintained the integrity of the 1920's oak armoire doors, one (5 ft. by 25 inches) that had splintered off the hinges and fallen on the floor. His work strengthened the wood, used stronger hinges, matched the stain so doors matched each other as well as the rest of the armoire (both inside and out). He attention and precision to every small detail gave me back a stronger piece of furniture than when I purchased it.

Report a concern   June 24, 2015 — Rated 10 out of 10 by Pam Arias Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Timeliness for appointments and completed work was excellent. But most importantly, Steve did a superb job repairing an expensive antique Biedermeier dining chair that we like very much and is irreplaceable. The veneer work and new, invisible steel rod chair-back support structure is impeccable and the rods made the back stronger than new. The price was very reasonable and exactly as quoted. Lastly Corinne did a great job on the phone quickly making my appointments for pick-up and delivery. All in all a VERY good experience. You are #1 on our list for serious repairs.😊

Report a concern   June 18, 2015 — Rated 10 out of 10 by Nancy Smith Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quality workmanship of repair on an antique desk; recommend Steve and Corine to anyone who is looking for courteous, prompt and quality repair.

Report a concern   June 18, 2015 — Rated 10 out of 10 by G.B. Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Excellent work. On time and timely
Very professional.

Report a concern   June 14, 2015 — Rated 10 out of 10 by Ralph Mullins Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Your work is very good and every thing looks very good.

Thanks, Ralph

Report a concern   June 10, 2015 — Rated 10 out of 10 by Fay Johnston Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

I am thrilled with the repair to my china hutch, which was broken during our move. I've had the hutch for over 20 years and didn't want to discard it. Steve was here on time, was very professional and quickly made the needed repairs. I will certainly recommend Furniture Medic to folks in the future.

Report a concern   June 8, 2015 — Rated 10 out of 10 by Dena Kiser Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

I've used Steve on several occasions and he always exceeds expectations.

Report a concern   June 8, 2015 — Rated 10 out of 10 by Deane Dayton Furniture Medic by Steve & Corinne Healy
What do you like about our furniture repair & restoration services?

Quality work, reasonable price, pickup and delivery service.


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