Systino measures & maintains customer happiness.

It isn't just about getting new customers - you have to stop losing the ones you already have!

Most businesses lose 20%-40% of their customers every year. In just THREE years you (yes, you) will probably not be serving half of the customers you have today. If you can slow that loss rate down by just 5% you will INCREASE your profitability anywhere from 25% to 125%. We'll show you how.

Existing customers spend MORE than new customers. New customers that are referred spend MORE than those that don't. It costs you MORE to find a new customer than keep one. You are MORE likely to get an order from someone referred to you. Unhappy customers tell MORE people than happy ones - and they rarely tell you to your face. 

Here's what we do: We slow down the rate that you lose customers. We bring new customers to you as a result of your customers referring you. We show you - in the opinion of your customers - what you do well and what you don't do well. It doesn't matter what you think, it matters what they think and what they think allows us to give you the tools to make your business better.