- Phone: (623) 486-0700
based on 172 ratings. 138 customers supplied comments.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden. No unfavorable comments have been removed.
Great guys, Rick and Damien and one other were great they did a great job explaining what was going on to me
Givenmy experience was very positive: prompt and thorough I would.
However as a casulty insurance matter I was not informed on the cost.
I cannot tell you how pleased I was with their response to my problem. The service men were so quick to make me feel taken care of and were always asking if I needed anything else. They answered any questions I had without making me feel like I was bothering them. All in all, if I say anything about them, I'd say, they are a pleasure to do business. Thanks Guys. Name removed
you work is prompt your helpers are very respectful and work well with the customers.
The professionalism and keeping me updated on progress
someone used toilet and didn,t dump water to flush. was used more than once as tank was empty. dont know for sure which company did this but are telling all involved. also how do you get rid of all moisture when there are full containers sitting around? when we got there house had very musty smell.
They were professional, communicated well and LISTENED when we had a concern. They were on time and flexible with our schedule which was greatly appreciated. When accidents happen; the stress level is very high and your home is turned upside down. ServiceMaster is sympathic to that and works hard and stays as late as they need to, to expedites repairs. This was a tremendous help to my family. Thank you for all the support.
What I liked most of all were the two young men that came out. They were great in every sense of the word. Very informative, intelligent, polite. They knew their job and did it well. They showed real concern about the situation and that made me feel secure.
Very quick to respond, professional service people and the results of the water cleanup and drying out were extremely well done.
Don't charge so much - thank God for insurance
You are great in an emergency!
punctuality...professionalism...knowledge of problem and the fix...courtesy...and sincere
interest in getting job done RIGHT....the first time. Thanks again!
Service was above expectations. I was ill & on pain meds when the ServiceMaster 2 guys were doing their job which was to clean up the water after a flood. They notified me when they were leaving & I was so pleased to see when I finally got out of bed, they had shut the lights & fan & had even locked my front door when they left. I am sorry I didnt get their names. Also, when the lady (Katherine) came a few days later to test if the water had all dried up & she removed the fans, she too was very professional & went beyond normal service, helping move the furniture back in place. I would highly recommend Service Master to anyone needing this type of service.
How professional the staff and easy it was to make an appointment. They kept me update thru the whole process.
very good manners and they check everything that need to be check and they try to help where they can
Very effective and a very quick response.
For the most part very prompt in the time frame you said you would be at my house other than one out of the four days my situation took place.Saturday the 31st time was between 11:00am and 1:00pm had to call at 1:00 to see whats going on and showed up after 2:00pm. Overall happy with the company and the peaople that I talked to. I would call again if I ever had this happen to me again but ofcourse hope I don't have to.
Courteous,on schedule,appeared to be knowledgeable of what needed to be done, personable. Made me feel comfortable in what has been a very stressful situation.
prompt, professional

The personnel were prompt in keeping appointments and did everything they could to work
around our busy schedule. I would definitely recommend them to others in a similar situation.