Fetch! Pet Care of North/East Columbus
1089 Challis Springs Drive
New Albany, OH US 43054
(614) 360-2427

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden. No unfavorable comments have been removed.

Report a concern   September 1, 2010 — Rated 10 out of 10 by D.W. Fetch! Pet Care of North/East Columbus
What do you like about our services?

It is so much better than subjecting our dogs to a kennel. We never knew if they were well cared for and both dogs would be hoarse from barking.
Report a concern   August 11, 2010 — Rated 10 out of 10 by M.L. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Only met one of the petsitters but we were very pleased to find our cat happy at home when we returned.
Report a concern   August 8, 2010 — Rated 10 out of 10 by G.T. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Flexible and friendly. I don't worry about anything while I'm away.
Report a concern   July 29, 2010 — Rated 10 out of 10 by J.P. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Very dependable and flexible. Great staff and employees!!
Report a concern   July 27, 2010 — Rated 10 out of 10 by J.P. Fetch! Pet Care of North/East Columbus
What do you like about our services?

convenience & helpfulness
Report a concern   July 15, 2010 — Rated 10 out of 10 by D.M. Fetch! Pet Care of North/East Columbus
What do you like about our services?

the convience
Report a concern   July 10, 2010 — Rated 10 out of 10 by M.H. Fetch! Pet Care of North/East Columbus
What do you like about our services?

You go out of your way to find the right sitter for your clients. You are very flexible with scheduling and try hard to find a sitter even on short notice. And you are very quick in responding to requests. I would recommend you guys to anyone looking to board a pet. There is just no comparison for putting a pet in a crate all day or having Last name removed in someone's home, around people and/or other pets. I am SO glad I found Fetch Pet Care!!
Report a concern   June 28, 2010 — Rated 7 out of 10 by L.L. Fetch! Pet Care of North/East Columbus
What could we do to improve?

We just had that bad experience with the first sitter we had with your company. I think it's hard to tell how a person is going to act when he or she is alone in someone's house. I guess you could just stress the importance of taking the client information on visits instead of just "winging it." I'm sure you already do that. It's up to the individual if they follow instructions or not.
Report a concern   June 24, 2010 — Rated 10 out of 10 by T.R. Fetch! Pet Care of North/East Columbus
What do you like about our services?

prompt, courteous response. I like the notes on how my pet is doing during the visit.
Report a concern   June 22, 2010 — Rated 10 out of 10 by T.C. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Very fast response to our needs as we have a very dynamic schedule. Carolyn Hirning has always been the best when considering that, and she is always willing to help us out !!!
Report a concern   June 18, 2010 — Rated 10 out of 10 by E.S. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Great caring sincere people and most importantly graet with our little girl(dog) Kelly.
Thanks again for being there when we need a sitter that we can trust.
Name removed
Report a concern   June 17, 2010 — Rated 10 out of 10 by H.L. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Everyone is very helpful, friendly and they treat our dogs great......thanks for the wonderful service!!!!!
Report a concern   June 16, 2010 — Rated 10 out of 10 by C.K. Fetch! Pet Care of North/East Columbus
What do you like about our services?

willingness to work with my schedule
worked with me when I needed to leave town suddenly
knowing that my pet is being cared for while i am out of town
quality of people who care for my pet
Report a concern   May 5, 2010 — Rated 10 out of 10 by K.W. Fetch! Pet Care of North/East Columbus
What do you like about our services?

We liked everything about your service. Especially the written feedback each day.
Report a concern   May 2, 2010 — Rated 10 out of 10 by G.T. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Carol and Robert are quick to get back to me when I contact Last name removed. They have been wonderfully flexible when I've needed to make last minute changes in my plans. They are friendly and efficient and I don't worry about my pets when I know they are in their capable hands.
Report a concern   April 9, 2010 — Rated 10 out of 10 by V.R. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Very easy to schedule, nice sitters who seemed to genuinely "like" my pet.
Report a concern   April 6, 2010 — Rated 10 out of 10 by J.P. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Reliable, friendly staff members. Very attentive and kind to our puppy.
Report a concern   March 24, 2010 — Rated 10 out of 10 by A.K. Fetch! Pet Care of North/East Columbus
What do you like about our services?

The flexibilty with scheduling and the ease of coordinating with the dispatcher.

Jan and Robert are great
Report a concern   March 12, 2010 — Rated 10 out of 10 by D.W. Fetch! Pet Care of North/East Columbus
What do you like about our services?

Good people (Rick & Mary) and personal attention for our dogs at prices that are very competetive with kennels.
Report a concern   March 1, 2010 — Rated 10 out of 10 by G.K. Fetch! Pet Care of North/East Columbus
What do you like about our services?

The pets can stay at home instead of a kennel. The employees are professional and friendly.