VANCOUVER, BC CA V6K 2G3
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden. No unfavorable comments have been removed.
Vast knowledge about your area of work and great assistance and attention to the customer.
Quality products, good selection.
Excellent service - careful and knowledgeable attention paid to my specific foot needs.
It was very gratifying to be taken care of by people who are so well-informed about the shoes they are selling, and so attentive & patient in locating the types of shoes that best suited my needs..for comfort and for style.
Really knowledgable staff who make the extra effort to help and inform. And they - Christian and Hans, whom we've met so far, are cheerful and obviously care about their customers and their feet. it's the service that really comes through. We are new customers, so less familiar with all your products, but they look excellent. Also, there has been helpful written information on your products that we have taken to read. We will be back!
The service was excellent. The fellow helping me was extremely knowledgeable about feet, my particular problem, plantar fasciitis, and had excellent customer service skills. He was focused on me, my needs, and resolving my need for shoes that fit my orthotics and looked good too! Thank you. I will be back.
Nothing ... just that many of my friends do not have issues with their feet.
Your knowledgable people who remember customers and their needs.
Feet feel good in new arch supports
Knowledgable staff, no pressure to buy, listineing to my concerns and ongoing corrections for my shoes
the gentleman who i believe is the manager of the store was very professional and took time to explain abot the problem i am facing with my foot and the possible solution to that.
customer service is the first thing that comes to my mind - each and all of you have been absolutely wonderful!
second, variety of products and the knowledge and honesty to be up front about new products that will be coming in is really appreciated.
professional evaluation with a great suggestion for a quality product
I came in for the first time two weeks ago and bought a pair of sandals. Hans took all the time I need to serve me. He is very knowledgeable. I felt well advised. He also allowed me to bring in my hiking boots to be put in the machine to widen the back - at no charge. Thank you!
Innovative and excellent service
knowlegable, helpful and curtious staff. Like having a non rigid orthotic. Excellent selection of shoes.
I can see that both David & Christian give good service to customers. I did not try on any shoes but I can see a good variety of comfortable shoes and insoles, etc, to make the footwear comfortable and fit.
Wonderful and friendly service and in-depth product knowledge. Please keep up the good work and great enthusiasm for the well-being of your clients.
Thank you for being there for me.
Wonderful to be able to actually find shoes that fit even though I wear ladies' size 12 and a high orthotic.
Good quality shoes, all leather, reasonable price
More Selection in Style
good quality and comfortable shoes that fit orthotics. Very friendly and helpful staff.