Langhorne, PA US 19047
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden. No unfavorable comments have been removed.
Quality
I like how Ken and Karen are both very patient and caring when talking to you about your feet and ortothotics.
Very comfortable
excellence of construction; care and thoroughness of fitting
We like the time that is spent with us explaining what needs to be done and the why. We also really appreciate not being forced into purchasing the most expensive solution, but (especially since we are dealing with growing feet) what fits our budget and also solves our problem.
Everyone was so nice, polite and extremely informative. The individual attention made me feel as if my foot problems were important. I am a health care professional who is very disenchanted with health care today. It seems that health care providers have lost that personal touch; forgotten how important it is to personalize care. My experience at Foot Solutions surpassed any medical evaluation I have ever had. All of my questions and concerns were addressed.
I like the comfort that your products give my feet. When you are pushing 65 yrs., the support that good shoes gives to your muscles and bones is energizing. Good fitting, well made shoes truly make my day!
I like your service because you always make me feel special when I enter your store. Even if you are busy, you notice my presence and are quick to be of service. No request ever seems too great or too small.
Quality, fit, comfort, durability and the customer service is incredible. You feel like a millionaire gatting VIP treatment.
KEN, THE FOOT SPECIALIST GAVE ME ALL THE TIME I NEEDED AND ANSWERED ALL MY QUESTIONS. HE WAS VERY PROFESSIONAL AND COURTEOUS.
Attention to individual problems
I think the price of the shoes is much too high. The service was very good and the people who worked with me were very professional. I think if the price of the shoes had been displayed, I would not have bothered trying them on, etc. As it was, I felt that your employees had spent so much time with me that I didn't want to leave without buying anything. I had promised several people I know that I would take them with me to your store, which was not possible the day I visited. I told them afterward how expensive the shoes were and they said they were glad they hadn't wasted their time.
Personal one-on-one care and attention. Science meets comfort in the products. Willingness and patience to find just the right shoe for the foot. Will definitely be going back.
The personal service at Foot Solutions is great. Karen and Ken are true experts in the field of shoes.
Personal attention I received and an excellent product.
The care and attention given.
I never expected to be treated to such a tremendous amount of information and analysis regarding my feet and the problems I have with wearing shoes that have not correctly been fitted. I do plan in the future to have the correct mold made and hope to enjoy further relief from foot pain. It was a thoroughly informative and experience with a gentlemen who truly understood how "bad" feet can make life miserable. Also, he provided me with quite a few choices. Many thanks, First name removed A. Last name removed
The service at the store was superior as the staff is knowledgable and practical in their advice.
The shoes are high end for professional purposes which I liked.
The inserts are working well so far as they fit in almost all shoes I own.
Personalized service.........although sometimes Ken talks too much, he IS very knowlegedgeable!
The time spent explaining the product and the level of expertise of the sales consultant.

The people who EDUCATED me were outstanding in their professial presentation and level of
knowledge. MY FEET HAVE NEVER BEEN HAPPIER.It has only been two weeks since I got my shoes and inserts but so far so good.THANK YOU FOOT SOLUTIONS
PS L have already recommended your services to everyone that will take time to listen.
Thanks again
Les Last name removed
Email address removed