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TNT Chem-Dry I
200 Brook Court
Smyrna, TN US 37167
615-557-5231

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden. No unfavorable comments have been removed.

Report a concern   August 30, 2010 — Rated 10 out of 10 by V.E. TNT Chem-Dry I
What do you like about our products and services?

The technician was friendly, professional, and did a great job. I loved the way my carpets looked when he was finished. Great job!

Report a concern   August 30, 2010 — Rated 10 out of 10 by K.W. TNT Chem-Dry I
What do you like about our products and services?

Tim was very efficient and thorough. My carpets looked brand new.

Report a concern   August 21, 2010 — Rated 10 out of 10 by D.L. TNT Chem-Dry I
What do you like about our products and services?

fast drying

Report a concern   August 20, 2010 — Rated 10 out of 10 by L.P. TNT Chem-Dry I
What do you like about our products and services?

You were able to come out on very short notice to clean our carpets!

Report a concern   August 17, 2010 — Rated 10 out of 10 by A.C. TNT Chem-Dry I
What do you like about our products and services?

We get a thorough cleaning

Report a concern   August 16, 2010 — Rated 10 out of 10 by L.S. TNT Chem-Dry I
What do you like about our products and services?

Professional, carpets looked great and dry within a few hours.

Report a concern   August 5, 2010 — Rated 10 out of 10 by V.Y. TNT Chem-Dry I
What do you like about our products and services?

Carpet dries quickly. The people are very prompt and knowledgeable.

Report a concern   August 4, 2010 — Rated 10 out of 10 by T.Y. TNT Chem-Dry I
What do you like about our products and services?

TNT Chem Dry has always shown up on time, has always did a great job, and I LOVE the way the cleaning process dries fast and is odor free!

Report a concern   August 4, 2010 — Rated 10 out of 10 by L.H. TNT Chem-Dry I
What do you like about our products and services?

Courteous people & like the chem dry products with quick dry

Report a concern   July 29, 2010 — Rated 9 out of 10 by C.G. TNT Chem-Dry I
What do you like about our products and services?

The cleaner that you use is different and it does a great job of getting the dirt and stains out and not leaving them at the top of the carpet.

Report a concern   July 29, 2010 — Rated 9 out of 10 by L.G. TNT Chem-Dry I
What do you like about our products and services?

customer service provided

Report a concern   July 29, 2010 — Rated 10 out of 10 by B.W. TNT Chem-Dry I
What do you like about our products and services?

On time service, great results, decent price....what's not to like?

Report a concern   July 28, 2010 — Rated 10 out of 10 by S.R. TNT Chem-Dry I
What do you like about our products and services?

Very thorough, the carpet looks fluffy and clean, it didn't take long to dry, good customer service

Report a concern   July 28, 2010 — Rated 10 out of 10 by J.G. TNT Chem-Dry I
What do you like about our products and services?

The products used did a great job cleaning the carpets, did not require hours and hours to dry and left a nice clean, pleasant scent. The representative was prompt, quick, efficient and very professional.

Report a concern   July 28, 2010 — Rated 9 out of 10 by J.B. TNT Chem-Dry I
What do you like about our products and services?

On time and good job !!!!!

Report a concern   July 4, 2010 — Rated 10 out of 10 by T.T. TNT Chem-Dry I
What do you like about our products and services?

I will use Dry chem and hav e already recommended them to others. HE was very responsive to my needs and very clean

Response from TNT Chem-Dry I:

Thank you for choosing TNT Chem-Dry. We always enjoy meeting new customers. Remember for every person you refer to TNT Chem-Dry we will reward you with a 10% referral rewards bonus in cash or credit for you next cleaning. That is on top of the automatic 10% repeat customer discount you will already recieve next time. Thanks again!

Report a concern   June 30, 2010 — Rated 10 out of 10 by K.W. TNT Chem-Dry I
What do you like about our products and services?

Always courteous and carpets look like new

Report a concern   May 30, 2010 — Rated 9 out of 10 by A.G. TNT Chem-Dry I
What do you like about our products and services?

Good customer service: Timely, not too expensive. Great rug cleaning services.

Report a concern   May 28, 2010 — Rated 10 out of 10 by C.V. TNT Chem-Dry I
What do you like about our products and services?

Always on time and professional and my rugs and couches dry quickly.. Great company

Report a concern   May 27, 2010 — Rated 6 out of 10 by J.K. TNT Chem-Dry I
How did we disappoint you and what can we do to fix it?

Had to have Tim come back to re-do stairs. Really need him to come back and do bedrooms again. Recommend TNT because Tim is very responsive, but I did not like the person's work who cleaned. The bedrooms look bad.

Response from TNT Chem-Dry I:

Sorry to hear the carpet in the bedrooms do not look good. Unfortunately not all carpet will always look good due to high traffic, age, quality, etc., even when it is thoroughly cleaned. Replacement might be another option.

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