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Measure What Matters to Your Franchise!

Most businesses lose 20% to 40% of their customers every year. So if you’re a typical franchise, in three years you won’t be serving half the customers you have today. And to replace each of those lost customers, you’ll pay 5 to 9 times what you would have paid to keep an existing customer. Knowing this, what if a simple tool enabled you to:

• Fix any problems identified by dissatisfied customers (detractors) before they leave
• Find out what’s keeping ‘middle-of-the-road’ customers (passives) from becoming thrilled with you
• Receive referrals from your most loyal customers (promoters)
• Reward any or all of these groups with incentives for helping you build a better business

Customer loyalty is the single most effective indicator of your franchise’s ability to grow – that’s where Systino comes in! 

Systino is a web-based customer loyalty, retention, and referral tool that allows franchises to measure customer satisfaction with a single question. In fewer than 30 seconds, we provide you with critical feedback on your business without any meaningful intrusion to your customers.

Slowing your customer defection by only 5% increases profitability 25% to 125%. Slowing it by just 2% can have the same impact as a 10% decrease in the cost of running your business. You do the math … and remember, we can have you up and running in minutes!



Interested in knowing more? Contact us today, or find out more online!